What is one of the components that should be included in a game day chart or plan?

One of the crucial components that should be included in a game day chart or plan is the analysis of last year's sales, often referred to as PCYA (Previous Calendar Year Average). This data is vital for setting realistic revenue goals, forecasting customer demand, and planning staffing needs for busy periods. By understanding last year's sales performance, managers can identify trends, peak hours, and necessary inventory levels, ensuring adequate preparedness for expected customer volume.

Incorporating this analysis allows the management team to make data-driven decisions, enhancing efficiency and effectiveness on game day. This focus on past performance can significantly impact the ability to meet customer expectations and maximize sales opportunities during high-traffic events.