When should PRP be conducted?

Conducting PRP (Pre-Rush Preparation) before a rush and during lulls in a rush is crucial for ensuring that the team is fully prepared to handle an influx of customers efficiently. This proactive approach allows time to organize the workspace, review procedures, and assess inventory levels, minimizing delays and errors during peak times. It ensures that the staff is ready to deliver fast service, which enhances customer satisfaction and can lead to increased sales during busy periods.

By focusing on this timing, the team can strategically position themselves to respond effectively and maintain a smooth workflow throughout busy periods, thus maximizing productivity and performance.